Intuitive & Efficient Competency Management Software for Health Care

Looking for a competency management software that empowers your health care team? Many options are available, but not all are designed specifically for health care. And many of the tools may help with competency management, but they don’t offer more than that. They’re also not completely customizable.

Creative Health Care Insight’s (CHCI) platform gives you two tools in one cloud-based platform, featuring both a Competency Suite and a Professional Portfolio Suite. Plus, it was designed with health care professionals because we wanted to make sure our software delivers everything you’d need and want in everyday use. It’s also why we’ve made it easy to customize for your team. 
Let’s take a look at how our competency management software can streamline and make the process more efficient for your team.

Easy Centralized Competency Tracking

A recent study by Harris Poll indicated that clinicians spend roughly 28 hours a week on administrative work. Medical office staff range even higher, coming in at around 34-36 hours. All of this work is essential, whether it’s for compliance or internal tracking, but outdated systems or siloed processes add unnecessary time.

CHCI’s software gives you a data-driven health care workforce solution that helps you enhance your staff’s skills without wasting precious time. Some of the ways it does this include:

• Offering ultra-secure access to competency data from any web-connected device.
• Giving a real-time view of competency goals and progress by department or individuals.
• Not requiring re-entry of data, reducing the amount of paperwork your team does.
• Automating compliance tracking for supporting documentation needed to achieve national designations, like Magnet® or Pathway to Excellence®.

Customizable Learning Paths for Health Care Workers

The competency needs of a health professional joining your organization with 10 years of experience look a lot different from a recently graduated professional who has been working with you for a year.
The health care competency development platform you choose needs to support your overarching goals for employee development. But it also needs to account for skill gaps, so you can identify targeted training that’s relevant to each individual. CHCI allows you to customize competency learning to the individual, or by the team, giving you a way to balance the needs of everyone.

In particular, this ability to create customizable learning paths in CHCI empowers your preceptors to track employee development and identify areas where team members are struggling. That way you can create an effective competency program that’s actually improving patient care through workforce management. Plus, more personalized learning can increase employee satisfaction which in turn can boost your retention.

Flexible Assessment Methods for Enhancing Staff Skills

Psychologists agree there are four main learning styles, often referred to as “VARK,” and they are: visual, auditory, reading, and kinesthetic. And a study revealed that people tend to learn best with a combination of learning styles. So to set up an effective competency program that’s enhancing staff skills in health care, you need a platform that can accommodate those different styles seamlessly. 

CHCI makes it easy to tailor learning without causing more work for your preceptors. Our software allows you to set up:

CHCI also promotes employee development with customizable leadership, peer feedback, and self-reflective assessments. Our peer feedback component gives your organization a way to measure and analyze your leadership team’s skills so you can take effective development efforts across all levels.

CHCI is also the only competency management software that’s been co-designed with Donna Wright herself and has exclusive rights to The Wright Competency Assessment Model™. If you’re looking to digitize The Wright Competency Assessment Model™, our platform can help you seamlessly accomplish that. (It can also support you with your competency needs even if you’re not using that model.)

Integration with Your LMS System

The goal of your software is to streamline your competency program, not introduce more work. So it’s essential that it plays well with your other technology and doesn’t lead to any siloed systems.

CHCI can integrate with your existing or future LMS, making sure you are equipped to thrive and keep pace with the demands of your environment.

Support for Your HR & Talent Management Strategy

Assessment and development, competency data, required certifications — giving your HR team insight into all of these areas is important so they can put the right team in place to meet leadership’s goals. As a part of that, HR needs access to the key data that can help support strategic talent decisions and help with forecasting growth.

CHCI makes improving patient care through workforce management a lot easier, thanks to the Professional Portfolio Suite. Within it are two components, the Demographic Data Collection Component and the Professional Advancement Component. 

The first reduces time spent tracking certifications and degrees for designations like Magnet® or Pathway to Excellence®. The latter offers a customizable career advancement, achievement, and compensation tool, supporting HR with talent management.

Why Choose CHCI?

One reason we’re recognized as the top competency software for health care teams is because we’ve designed CHCI with health care professionals and made it easy to customize to your organization. Some of the other competency tools on the market are designed for a variety of industries, making it harder for them to support some of the unique needs of the health care industry.

On the other hand, some competing software is designed for health care, but it only offers competency support. CHCI is unique because it is a powerful two-suite platform with robust features around competency and talent management needs.

Here’s what one of our users has to say about choosing CHCI:

“CHCI has been a valuable partner in developing and executing our Peer Feedback Assessment. Their team brings a unique blend of flexibility and creativity, always willing to adapt to our specific needs and collaborate on innovative solutions. CHCI’s commitment to involving us at every step ensures that our input is heard and valued, making us active participants rather than mere clients. It’s clear they’re invested in our success and this partnership.”

Jessica Micheletti, MPH

Relationship-Based Culture & Wellness Manager at UC Davis Medical Center